Online Reputation Management

Online Reputation Management

Search your brand, one negative review is enough to damage the reputation and loose sales especially if the same is appearing anywhere on first page in search engines results means brand is already effected and badly needs a medic.

Is your brand’s online reputation healthy?

Studies confirm that 80% customers check reviews and comments online before making a buying decision. Bitvero can help you by showing a clearer picture of your brand’s health through their innovative online reputation management service.

  • Brand monitoring
  • Reputation reporting
  • PR management
  • Community & social analysis.
Online Reputation Management
Bad Reviews

Is your brand facing negative reviews?

Have you done enough to deal with negative comments & reviews, building a spotless online reputation is challenging but achievable.

Bitvero helps customers to overcome negative online reputation using fair play methods by in-depth learning of customer processes, exception handling, product understanding and end user behaviour.

Online Reputation Management

Affected brand reputation! Where exactly is the fault?

Hiring an online reputation management service may not prove effective if the product or service itself is compromised with quality or process failure. Bitvero helps clients to find and eliminate obstacles first before undertaking the reputation management project. The fair play consulting process not only helps client overcome issue but also helps them save precious time and money.

Our Online Reputation Management Process

Acquiring knowledge about the company, we first understand the company and its services through the client meetings.

Applying a thought process, we then pass the acquired knowledge through the prism to find different colours, what competition is saying, rate parity, and feasibility of the product or service, the missing criteria, visitor & client perspectives.

Execution of audit procedure, time to find the metrics in the form of comments, reviews, messages, shout-outs, community respect, discussions & reactions.

Report preparation & solutions, proposing a practical solution based on the findings

Contract singing, only if we consider we can help client to overcome the situation by analysing the issues are not product or service related.

Why online reputation management?

A recurring add-on service for our clients to compliment the reputation management portfolio, you can consider reputation monitoring as a proactive service throughout the year to make sure the brand remains spotless to achieve the targets & goals.

Use the contact form on the right to get in touch with one of our consultants.

FREE CONSULTATION!